Deliver delight right out of the box
Simple to set up and easy to use, Freshdesk gets you going, fast. Streamlined workflows let agents breeze through tasks; collaboration tools take the guesswork out of teamwork.
knowledge base
Self-service, simplified
Less busywork, more actual work
Automate manual processes and make collaboration a snap, so your agents can manage, prioritize, and resolve tickets at scale. All in a unified workspace that helps agents focus on the right issues, and deliver personalized support, fast. With Freddy AI to lend a hand, you’ll see agent productivity soar
AGENT PRODUCTIVITY
Launch in no time
Freshdesk is easy to use and requires minimal training, so you’re up and running fast. Customize your workflows, customer portal, agent roles, and more to make the helpdesk truly yours. Less time and effort, more resources saved.
OFF AND RUNNING
TICKETING AND AI SUPERPOWERS DONE RIGHT
Freshdesk capabilities
Automate, streamline, organize, and get things done the fast and easy way with AI. Whatever size your business, Freshdesk helps you work smarter to resolve more tickets more easily.
Install. Customize. Build.
Freshdesk integrations
If it cuts complexity, adds efficiency, and speeds up time to value, it’s easy to integrate with Freshworks—in the cloud or on-premise.
Why Choose i4 Asia as your Freshworks partner in the Philippines
i4 Asia is the first partner of Freshworks in the Philippines since 2015. We are the only Platinum partner and has the most experience with various implementations for Freshworks.
Trusted by Businesses in the Philippines
Meet with a product consultant to see how Freshdesk can fit your business needs.
Take a fresh approach to customer service
Delight customers and agents with effortless
service and support.